It is often too easy to opt for the easy choice; in industry
this can be disastrous. For some years anecdotal evidence from numerous
industrial accident investigations has tended to show that a key organisational
failure area is the selection of a suitable educator. This is not to say
that the organisations involved do not provide training; nor indeed does it
reflect on the identified training need. Usually the weakness revolves
around the selection of the educator and their ability to teach. No
organisation would dream of employing an unqualified accountant, the potential
for loss is obvious; so why is there less scrutiny when it comes to those who train
or teach others. Effectively lack of understanding of how to present,
assess, develop learning regimes and measure outcomes, leads to a weak point
within any organisation. We have all suffered the death knell of chalk
and talk and repetitive slide presentation.
What is worse is the fact that often the organisation involved believes that it
has correctly trained its staff. In further education in the UK tutors are
normally required to hold some form of formally recognised academic
qualification in teaching as well as their qualifications in their
subjects. Thus we can argue that they are competent to teach their
subject. We would be shocked if a
geography teacher was tasked with teaching our youngsters with first year
degree level maths and worst still if it was someone with no educational
qualifications. So how is it that we are happy to accept the educational
abilities of trainers who hold no qualifications in education and who provide
our staff with say confined space training or indeed gas or noise measurement
or dare we say accident investigation training?
The following question will arise; what about tool box talks, managerial
discussions and similar training sessions held in-house. Are these not
training? Surely these presenters should
not have to hold a formal qualification. There is little problem here so long as the
organisation can prove that they are competent and have a good track record of
success. So long as the organisation can demonstrate their competence
there should be no allegations along the lines of ‘My client did not understand
the lesson in the way that it is now being presented’.
Kinaston Associates trainers are all qualified in their subjects and are also
fully qualified teachers with experience in adult education. Sadly during
investigations they have come across the result of to many instances of
training courses given by unqualified educators. Thus when choosing a
trainer or a course from an external organisation, please ensure that the
presenter is qualified to teach; the worst case scenario would be to try to
justify the selection of an incompetent provider when stood in the witness box
of a Court. It is not good enough to be presented with the CV’s of those
who ‘may’ turn up to do the training; firstly ensure that the person who
arrives is known to your organisation and who you expected. Ensure that they have a proven track record, and
ideally that they are accredited by either a professional or academic body and then, please
interrogate them (or get someone to interrogate them for you) before you let
them loose on your staff.